Refund policy

If you don’t like your items for any reason you can submit your return for store credit within 30 days of receiving your order. 

  • Refunds are always issued to store credit
  • Check which items are ineligible for return below
  • Hold onto your return tracking #, we can't look up your return without it
  • It can take up to 7 business days to issue your store credit once your return is received
  • Exchanges can be done using your store credit to place a new order

  • There are some item(z) we don’t take back:

      • Anything worn, altered, washed or missing its original packaging and tags
      • Shoez that are dirty, scuffed, worn or returned with missing or damaged boxes
      • Intimates, swimwear, and bodysuits without their lining cuz that would be gross
      • Pierced jewelry, cosmetics, perfume or other beauty products where the packaging was removed

    If your return comes back with any of these ineligible items we'll destroy it and won't be able to issue credit. 

    we don’t offer exchanges but you can place another order for the items or sizes you need with your store credit! We'll always email you when your credit is in your account so you can shop ASAP. 

    want to return? to begin your return Print out your return instructions & packing slip, then follow the steps below:

    1. Pack up your return & packing slip
    2. Procure a label from the carrier of your choice
    3. Ship your return back to us at the below address and hold on to your tracking #:

    Bitch please returns
    Dizengoff 50 tel aviv